James is a data and analytics leader, with a proven track record of delivering business results, transformation and setting strategic direction in FTSE 100 organisations.
He has an exceptional blend of commercialism, technical, analytical and data management know how with a practical focus on delivering beneficial change. He has the ability to maintain a high level vision with the vigilance to pay attention to the detail that often gets overlooked.
Created solutions that underpinned over £250m of incremental revenue at O2 and transformed the Business Intelligence capabilities at British Gas while realising significant operational efficiencies. Defined the Information Strategy and Data Ecosystem for Sainsbury’s. Delivered key analytics that enabled BSkyB to achieve hugely challenging 10m customer and <10% churn targets and set key market, product and acquisition strategies at Hutchison 3G.
Over the last 20 years, James has not only delivered great outcomes across a range of sectors, but also built both a wealth of experience and influence in the data world.
He is a Fellow of the IDM, Chair of the DMA Data Council and Women in Data Committee Member. Named in the DataIQ 100 five times and a regular speaker and panelist at leading industry events.
Now filling his time advising and consulting, but previously led strategy, insights, analytics, CRM, information management and governance teams in the supermarket, utilities, retail, financial services, telco and media sectors for organisations such as Sainsbury’s, O2, BSkyB, British Gas and Hutchison 3G.